CALL CENTER ENVIRONMENTAL SOLUTIONS
The call center is one of the places where good acoustic performance is essential.
The constant and contemporary shouting of dozens or operators makes the situation really delicate and makes the call center one of the most inhospitable work environments.
The acoustic treatment proves to be fundamental for different morivations:
For the employees of a call center the noisy environment, with the shouting of colleagues from adjacent stations, is a real torment, such as to induce fatigue and stress with an inevitable drop in productivity
On the other side of the handset for customers who listen to the operator, the reverberation effect, with the background noise that disturbs the call, is perceived in an unpleasant way, and can lead to a bad conclusion of the call.
A sound absorption treatment, the result of an adequate preliminary analysis, becomes a necessary choice to guarantee an optimal result.